Question 1

What does the free trial include?

Accepted Answer

The 14-day trial includes full access to all Professional plan features, with no credit card required. You can invite up to 5 test drivers and manage up to 20 services.

Question 2

Can I change plans at any time?

Accepted Answer

Yes, you can upgrade or downgrade at any time. If you upgrade, you only pay the proportional difference. If you downgrade, the change will apply at your next billing cycle.

Question 3

How does per-vehicle pricing work?

Accepted Answer

The base price includes the platform and plan features. The per-vehicle cost covers GPS tracking, the driver app and data storage for each active vehicle in your fleet.

Question 4

Is there a commitment or minimum term?

Accepted Answer

There is no commitment. You can cancel at any time. Monthly subscriptions cancel at the end of the month, and annual subscriptions keep access until the end of the paid period.

Question 5

What payment methods do you accept?

Accepted Answer

We accept credit/debit cards (Visa, Mastercard, American Express), SEPA direct debit and bank transfer for Enterprise plans.

Question 6

What happens to my data if I cancel?

Accepted Answer

When you cancel, you have 30 days to export all your data in standard format (CSV, JSON). After this period, data will be permanently deleted from our servers.

Question 7

Do you offer discounts for large fleets?

Accepted Answer

Yes, for fleets over 50 vehicles we offer custom pricing. Contact our sales team for a proposal tailored to your needs.

Question 8

Does it include training for my team?

Accepted Answer

Professional and Enterprise plans include online onboarding sessions. Enterprise also includes in-person training and a dedicated account manager to ensure implementation success.

Question 9

How does technical support work?

Accepted Answer

Starter includes email support (48h response). Professional adds priority chat support (4h response). Enterprise has 24/7 phone support and a guaranteed SLA.

Question 10

Can I integrate CUBIO with my current system?

Accepted Answer

Yes, CUBIO offers documented REST API and webhooks for integrations. Professional and Enterprise plans include API access. We also have pre-built integrations with Booking.com, Suntransfers, HotelBeds, Stripe and more.

A plan that fits with your operation

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